Purple Rose Supply: Shipping Policy

Shipping Process

We ship orders Monday through Friday, excluding weekends and holidays.

Orders placed before 12:00 PM ET typically ship the same business day. Orders placed after 12:00 PM ET, on weekends, or on holidays will usually ship the next business day.

Most orders ship within 1 business day of being placed. During peak periods, holidays, or high-volume events such as Black Friday and 4/20, processing may take up to an additional 3–5 business days.

Shipping speeds are estimated transit times after your order ships. The estimated delivery dates shown at checkout include both order processing time and carrier transit time.

Please note that delivery dates are estimates and may vary due to carrier delays, weather, holidays, address issues, or other factors outside of our control.

If an inaccurate or incomplete shipping address is provided, or if your order requires additional verification, processing may be delayed by 1–2 business days. Please review your shipping and billing information carefully before placing your order.

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the shipping address provided, but final delivery handling is determined by the carrier. If the carrier determines the location is unsafe, they may hold the package at a local facility or attempt delivery again. We recommend using a shipping address where you or someone you trust will be available to receive the package.

Tracking Your Order

You will receive an order confirmation email after placing your order.

Once your order ships, you will receive a shipping confirmation email with your tracking number and a link to follow your package.

Please allow 24–48 hours for tracking updates to appear after your package has been picked up by the carrier. In some cases, tracking may not update right away, but your package may still be in transit.

If your tracking shows an issue or your package has not arrived after the estimated delivery window, please contact the carrier first for the most up-to-date delivery information. If you still need help after contacting the carrier, please reach out to us and we’ll do our best to assist.